REFUND / RETURNS POLICY

Refract Care Care Products Australia Pty Ltd. has a five(5) working day return/refund policy on all purchases. Simply return the goods unused and within five(5) working days of receiving the goods.

Products received in a broken state must be reported within five(5) working days of receiving the goods and returned as soon as possible for Refract Care Care Products Australia Pty Ltd. to send out a replacement.

Refund amount is equal to the value of goods minus shipping costs. An administration fee of $9.95 or 10% of order value (whichever is greater) may apply.

SECURITY

Refract Care Care Products Australia Pty Ltd. utilises an Australian designed, secure payment gateway for processing of transactions.

2048 bit RSA encryption, PCI DSS compliant, THAWTE SSL security

No storing of credit card details